Data Deletion Request

How to request deletion

Email us using the booking or general email address on our contact page and use “Data deletion request” as the subject. Tell us the name, email address and mobile number used for your booking or enquiry, and include your ScotAir Transfers booking reference if you have one. Do not send payment-card details.

We may ask for enough information to confirm that the request relates to you before deleting data. If you made several bookings or enquiries, tell us whether your request covers all of them.

What we delete

We will delete personal data that we no longer need, including eligible enquiry records, contact details, journey details and notes associated with the request. Recent booking references saved by the mobile app remain only on your device and can be removed by uninstalling the app or clearing its storage.

What we may need to keep

We may retain booking, payment, tax, fraud-prevention or dispute records where accounting rules, another legal obligation, or the establishment or defence of legal claims requires us to do so. We will restrict retained information to those purposes and delete or anonymise it when the applicable retention period ends.

Contact

Use the current email details on our contact page to submit your request. We will confirm receipt and explain the outcome, including any information we must retain and why.